# Lookups and Technicians

:::action[Review and extend the maintenance lookups]

1. Navigate to **Configuration → Maintenance → Work Orders**. The tabs across the top are **Work Orders**, **Version Status**, **Types**, **Priority** and **Status**.
2. On the **Types** tab, review the maintenance types. Then add these work types:

   | Work type | Maintenance type |
   |---|---|
   | `Tooling` | Corrective |
   | `Lubrication` | Preventive |
   | `Spindle Service` | Preventive |

3. On the **Priority** tab, review the priorities `Low`, `Medium`, `High` and `Urgent`.
4. On the **Status** tab, review the statuses and the category each one belongs to.

:::

**Status categories** let several statuses count as the same thing. For example, Completed and Cancelled can both count as closed, so the backlog and KPIs treat them alike. You can add your own statuses without breaking the analytics, as long as each one is in the right category.

**Work types** are separate from maintenance types on purpose. A Preventive work order might involve one technician logging Lubrication time and another logging Spindle Service time.

::embed-section{src="../../../kanoa-cmms/workOrderTemplate.md#maintenance-types" collapsed="true" summary="Reference Materials: Maintenance Types and Work Types"}

::embed-section{src="../../../kanoa-cmms/workOrderTemplate.md#work-flow-status" collapsed="true" summary="Reference Materials: Work Flow Status"}

:::action[Add a technician]

1. Navigate to **Configuration → Users** and add a user named `technician`, with a first and last name.
2. Give the user the **Operator** role, so they can log in and see Machine 1, as you did in [Managing Users](../../4-training-ops/04-managing-users/index.md).

:::